Who Can Migrate?
These workspace types can be migrated into an Enterprise org:
- Free
- Pro
- Business+
1
What Happens to Your Data?
Everything moves automatically — no action needed from you:
- All messages & chat history
- Files and documents
- Apps and integrations
- Custom emoji
- DMs (all merged together)
2
Step 1 — Before Migration (Admin will handle this)
- SSO/SAML settings are updated
- Custom profile fields are noted down
- Audit logs are exported
- Guest access settings are checked
3
Step 2 — Migration Request is Sent
Admin sends a migration request with the Workspace ID and URL
Current workspace Primary Owner approves it via Slackbot
4
Step 3 — Checklist is Completed (Admin handles this)
- SSO is set up for the new org
- User accounts are matched and merged
- Conflicting settings are reviewed
- Migration date and time is scheduled
5
Step 4 — Migration Day
- You'll get a Slack notification before it starts
- Workspace will be temporarily unavailable for a short time
- Large workspaces can take a few hours
- DMs migrate in the background — rest of workspace stays accessible
6
Step 5 — After Migration
- Log in through the new org sign-in page
- Use your company SSO / email as usual
- Check your messages, files, channels, and DMs — all should be intact
- Update your profile if anything looks off
7
What You (Sales Team) Need to Do
Before
Just be aware — no action needed.
After
Log in normally and verify your data is all there.